Feature_Booking

Terms & Conditions

Please read below carefully and if you have any questions – please don’t hesitate to email us at any time.

FALERIUS MARIHOT, residing in KOMPLES PASTORAN, DUSUN PEIGU KEC. SIBERUT SELATAN KAB. KEP. MENTAWAI SUMBAR KIKI BANK NAGARI

will hereinafter be referred to as

Gordo Mentawai Surf Resort.

The prospect in services provided by Gordo Mentawai Surf Resort or the group of prospects that will be represented by the contact person will hereinafter be referred to as

The Guest.

By way of contacting or by any deposit payment to Gordo Mentawai Surf Resort’s deposit account via paypal, The Guest implicitly abides by our terms & conditions. In case The Guest is engaging with Gordo Mentawai Surf Resort not only for her- or himself but for a group of persons, it is in The Guests responsibility to ensure all group members have access to the Terms & Conditions as they implicitly apply for all group members.

Gordo Mentawai Surf Resort is tour operator and provides services on the travel or at the resort. All contracts are closed directly between The Guest and Gordo Mentawai Surf Resort.

Gordo Mentawai Surf Resort is not liable for any damage to any personal items, theft, illness, injury or death caused while travelling or sports activities or staying at the resort.

Gordo Mentawai Surf Resort reserves the right to cancel a person’s accommodation due to inappropriate behaviour.

CANCELLATIONS AND REFUNDS: There are no refunds.

Gordo Mentawai Surf Resort reserves the right to withdraw a booking if full agreed deposit isn’t made within 30 days of departure. Remember that deposits secure room spaces. No deposit – means no reservation.

Gordo Mentawai Surf Resort insists that The Guest has travel insurance and it is The Guests responsibility to arrange his or her travel insurance prior to the departure of The Guests country of origin.

Gordo Mentawai Surf Resort is not liable in any situation to pay extra expenses, which may be due to delays, natural disasters, war, civil unrest, terrorism, acts of god etc.

Gordo Mentawai Surf Resort is not responsible for The Guests actions and will not be involved in any legal matters related to crime, drugs or anything that is against the law, both in The Guests country of origin and/or Indonesia.

Gordo Mentawai Surf Resort will not be held responsible for any matters related to immigration and take no responsibility regards to customers visas. Guests should be aware that tourist visa’s obtained on entry at any port in Indonesia is a 30-day non-extendable visa.

Gordo Mentawai Surf Resort cannot under any situation extend a visa and will not be held liable for an overstay under any circumstances.

Gordo Mentawai Surf Resort recommends that guests seek medical advice before departure and take the necessary medicines/vaccinations instructed by their doctor. All visitors to Indonesia must pay departure tax – at both international and domestic airports.

Gordo Mentawai Surf Resort recommends all guests should check all safety issues, travel warnings, information and advisories related to entering Indonesia before departing their country of origin. It is The Guests own decision to enter Indonesia if there is danger present.

Gordo Mentawai does not and will not check the age of our prospects. However, if The Guest is under the age of 18, The Guest must be accompanied by a parent or guardian.

Gordo Mentawai Surf Resort will not refund any portion of any trip if related to injury, sickness, unlawful behaviour or homesickness.

For all transportation services included in the trip all luggage requirements and limitations are the same as the international airline standard. A 25 kg limit to suitcases or any bag and the maximum amount of surfboards, bodyboards, longboards, kneeboards to be transported to and from the islands is 5. Surf skis are too bulky and so will not be acceptable to bring to the surf resort.

Gordo Mentawai Surf Resort is not liable for any Internet or computer related issues that may arise due to the course of the booking process.

Gordo Mentawai Surf Resort has the right to alter travel schedules due to weather conditions, safety issues, ferry schedules or other situations beyond our control.

Gordo Mentawai Surf Resort has informed the guest that all travel is at the guest’s own risk. Searching in remote locations may lead to dangers in which the guest has total responsibility in agreement to engagement.

Gordo Mentawai Surf Resort will do our utmost to maintain the prices indicated, however prices might need to be adjusted due to circumstances beyond our control.

Gordo Mentawai Surf Resort reserves the right to amend prices, before or after booking, until the full agreed commission is received.

Gordo Mentawai Surf Resort reserves the right to change the Terms and Conditions at any time. Costs not included in Price are in particular: Excess Baggage, Personal, Spending money, Food not prepared by Gordo Mentawai Surf Resort (eating out is additional cost), Alcohol, Travel Insurance, Airport Departure Taxes for international and domestic flights in Indonesia, Passport and Inoculation costs, Personal costs incurred through delay in transport or mechanical breakdown.

Gordo Mentawai Surf Resort is not held responsible for airline tickets or any impact that airlines have on the travel schedule due to delays.